At MayankSpices, we take pride in providing high-quality spices and products to our customers. We understand that sometimes issues may arise, but we want to ensure that our return and refund process is as clear and transparent as possible. Please carefully read our return and refund policy below.

1. No Return or Refund Policy (Unless Error on Our Part)

We do not offer returns or refunds for any products once they have been purchased, except in cases where an error has occurred on our part (e.g., incorrect items shipped, damaged or defective products). Please review your order carefully before completing your purchase.

2. Eligible Cases for Return or Refund

You may be eligible for a return or refund only if one of the following situations occurs:

• Incorrect Product: If we mistakenly ship you the wrong product (different from what you ordered), we will offer a return or replacement at no extra cost.
• Damaged or Defective Products: If you receive a product that is damaged or defective, we will issue a return or replacement once the issue is confirmed.
• Order Issues Due to Our Mistake: If there are any issues with the processing or shipping of your order due to an error on our side, we will work with you to resolve the situation, including a return or refund.
• If your refund is approve the amount will be credited to your original payment method within 5-7 days
• Return time frame- we have 5 days return policy

3. How to Request a Return or Refund

If you believe you are eligible for a return or refund, please follow these steps-

• Contact Us– Reach out to our customer support team atcontact@mayankspices.in