At MayankSpices, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you use our website or make a purchase. This information helps us improve our services, process your orders, and provide you with a better customer experience.

A. Personal Information When you register, place an order, or interact with us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via payment gateway)
• Order details

B. Non-Personal Information We may also collect non-personal information that helps us understand how our website is used, including:

• Browser type and version
• Device type
• IP address
• Pages visited
• Time spent on the website

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Orders: To fulfill your orders and communicate with you about your purchases.
• Customer Support: To provide assistance and resolve any issues you may encounter.
• Personalization: To customize your experience and recommend products based on your preferences.
• Marketing: To send promotional emails, newsletters, and updates if you opt-in to receive them.
• Improving Services: To analyze website usage and improve the functionality and user experience of our site.
• Legal Compliance: To comply with applicable laws and regulations or respond to legal requests.

3. Sharing Your Information

MayankSpices respects your privacy and will never sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operations like payment processing, shipping, and customer support. These partners are obligated to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information when required by law or to protect the rights, property, or safety of MayankSpices, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but we will notify you of any change in ownership or control of your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and enhance website functionality. You can disable cookies through your browser settings, but this may affect the performance of the website.

5. Data Security

We implement a range of security measures to protect your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we have collected about you.
• Correction: You can update or correct any inaccurate personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails at any time by clicking the unsubscribe link in our communications.

To exercise these rights, please contact us at [email/contact information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before sharing your personal information.

8. Children’s Privacy

MayankSpices does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. International Transfers

If you are accessing our website from outside of our jurisdiction, please be aware that your personal information may be transferred to and processed in the country where our servers are located. By using our website, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date listed at the bottom. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

MayankSpices
Email: [contact@mayankspices.in]